Privacy Policy

How we manage our privacy.

🧾 Privacy Policy for AudioTours

Effective Date: 20/10/2025

1. Introduction

Welcome to AudioTours. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application and related services ("App").

By using our App, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate the App and provide you with a functional and secure experience.

a. Account Information

When you create an account, we collect:

• Name
  
  

• Email address
  
  

• Password (securely stored and encrypted)
  
  

We do not collect or store any payment information. All payments are processed securely through Stripe, which handles your card details in accordance with its own privacy policy.

b. Child Accounts

You may create linked child accounts. These accounts do not collect or share any personal information about the child. They serve only as profiles that can receive shared audio tours.

c. Location Data

When listening to audio tours, we use your device’s location to determine if you are within the venue’s area. Location data is used only to verify access and is not stored or tracked.

d. Audio Tour and Venue Data

Venues can create, edit, and upload audio tours and related media. This data is stored securely and may be updated or deleted by the venue at any time.

e. Automatically Collected Information

We may collect basic analytics (e.g., crash reports, usage frequency) to improve performance and fix issues. These analytics are anonymized.

3. How We Use Your Information

We use your information to:

• Create and manage your account.
  
  

• Deliver and personalize audio tours.
  
  

• Authenticate location for access to tours.
  
  

• Communicate important updates (e.g., purchases, tour expirations).
  
  

• Improve and maintain the App.
  
  

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Retention

• Audio tours remain accessible for 3 days after activation.
  
  

• Booking details are removed 7 days after viewing.
  
  

• You can delete your account at any time. Upon deletion, all associated data is permanently erased, in line with GDPR requirements.
  
  
  

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access, correct, or delete your data.
  
  

• Withdraw consent at any time.
  
  

• Request data portability.
  
  

• Lodge a complaint with a supervisory authority.
  
  

To exercise these rights, please contact us at Founder@AudioToursltd.com

6. Data Security

We use appropriate technical and organizational measures to protect your information, including encryption and secure data storage. Only authorized personnel can access personal data.

7. Third-Party Services

Our payment processing is handled exclusively through Stripe. Please review Stripe’s Privacy Policy for details:
https://stripe.com/privacy

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.” Continued use of the App means you accept any changes.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
Email: founder@audiotoursltd.com
Company Name: AudioTours Ltd